Archive for September, 2010

Tracking Success: more than our tagline

Thursday, September 23rd, 2010

Many of you may have noticed a new tagline for STOP, Tracking Success. The rollout of our tagline is an important step toward actively communicating our commitment to you, our customers, and your clients.

Tracking Success takes on many meanings for STOP. The obvious correlation is our products and how they provide the best tracking, which in turn creates higher levels of client accountability and community safety and, ultimately, resulting in successful programs. But our tagline also shows STOP’s commitment to the success of your clients. VeriTracks includes many functions that can help you effectively track clients and their successful completion of a monitoring or community supervision program.

Also, using GPS or RF monitoring has shown better compliance by clients, allowing for more success in their lives as well. We want to highlight these successes and show how our products and services make your people and programs successful. A major initiative for our 2010 Training Institute was the introduction of evidence-based practices using our products and services. This was only the fist step in showing participating agencies how to highlight their successes with GPS and RF monitoring.

Tracking Success and its correlations will take on a more prominent role in our communications with you. Our tagline is part of STOP employees email signatures, marketing materials, web site and most pieces distributed to current and future customers. Its prominence in our communications allows us to reinforce our commitment to success programs, customers and clients.

Training Institute: Successful Communication and Commaraderie

Thursday, September 2nd, 2010

Similar to the Company tag line, Tracking Success, our recent Training Institutes continued a track record of success perhaps more successful than in the past because of using a new format. Over 70 agencies gathered in San Diego, California, and Chicago, Illinois, to learn more about our products and services. And, most important to me, the attendees provided valuable feedback on our products and services, so can make sure they meet our customers’ needs.

During the day-and-a-half conference, I learned so much more about you, our customers, including how you use our systems and how STOP may meet all of your electronic monitoring needs. The sessions focusing on our future releases and the necessary specifics to ensure your own Tracking Success were insightful and provided STOP with a clearer road map for new and enhanced functionality.

I hope the new contacts you made with fellow colleagues and peers during our evening activities lead to a valuable resource for bouncing ideas off of, collaborating and problem solving. Of course our STOP staff members are available at anytime to discuss your programs, but I realize some of you need additional information from fellow agencies to better utilize our products and services.

Our staff members at the Institutes were energized and pleased with the outcome and look forward to following-up and implementing your suggestions in future products and service s. Please remember: we want to hear from you any time you have an issue or a comment. My phone number and email address are always available.