Posts Tagged ‘EBP’

Paying it forward in 2015

Friday, January 2nd, 2015

Satellite Tracking of People LLC experienced many highs during 2014: launching our BLU+ (blue-plus) RF monitoring device, which offers some GPS location capability; launching a greatly-enhanced VeriTracks application with easier navigation and new functionality; and completing the integration with our new parent company, Securus Technologies, LLC. As positive as these achievements are, 2014 also marked a significant low point with the passing of Peggy Conway, a leader and advocate in the community corrections industry.

Peggy passed away late in the summer after complications from long-standing health issues. She was a pioneer in offender monitoring and her career started in the early 1990s when she worked for a manufacturer of electronic monitoring equipment. She eventually became an industry consultant and for 15 years served as the Editor of the Journal of Offender Monitoring. As a consultant, Peggy was regarded as a leading expert in the field of community supervision and technology. She worked with many organizations at all levels of government both domestically and internally as well as the private sector. She was a strong advocate for Evidence-Based Practices (EBP) and routinely encouraged professionals to seek out ways to improve their program and document the steps taken and their outcomes. Peggy served on many panels and wrote numerous articles on the topic of EBP throughout her career.

The void created by Peggy"s passing motivated a group of volunteers to preserve her legacy by forming a committee to create a scholarship. The Margaret (Peggy) Conway Memorial Scholarship is accepting donations to create a sustainable fund to help future criminal justice professionals while in college. Minds Against Crime is a 501(c)3 non-profit organization administering the scholarship fund. The goal is award a scholarship to a college student who is a junior or senior and studying criminal justice. The intent is to award the first scholarship at the American Probation and Parole Association"s (APPA) 40th Training Institute in July 2015. The scholarship recipient will be given free admission to the event so he/she can meet and interact with leading professionals and learn more about industry-related topics. The scholarship recipient will also receive a complete collection of published works and studies in the field of criminal justice courtesy of The Civic Research Institute, publisher of the Journal.

Some of us at STOP knew Peggy for many years and support this effort to remember her and her many contributions to the field of electronic monitoring and community corrections. If you would like to learn more about the scholarship or donate to it, please visit the Minds Against Crime web site. And if you know of a potential recipient, please contact the organization through its web site.

CA prison situation: more post-release services and supervision needed

Monday, September 23rd, 2013

A recent op-ed piece by Lois Davis in the Los Angeles Times addresses the need for the state of California to increase its focus on education and job training for inmates. I agree with Davis" assessment that the best way for the state to reduce its prison population is to dedicate more resources to the preparation of inmates before they return to the community.

In addition to Ms. Davis" recommendations, more services for parolees after they are released, including a GPS monitoring program, are advisable. Take a few minutes to read Ms. Davis" perspective on this important issue.

With your plan in place, train your team to carry it out

Monday, July 22nd, 2013

In my previous post, I talked about the importance for a GPS monitoring program to have effective policies and procedures in place before implementing the program. I discussed the need to use best practices, customize each program for a specific situation and keep the system as user friendly as possible.

Once these policies and procedures are established, it"s equally important to invest the necessary resources into training the supervising agents using the GPS monitoring system on a daily basis. Even the best GPS system is a tool and supervising agents using it need to know exactly how it works to consistently achieve an agency"s goals, including offender accountability and public safety.

With this mind, here are four keys to an effective training program:

Scheduling: Don t scrimp on the amount of time needed for sufficient training even if training does not involve new technology. We ve experienced situations where the program managers want all of the training to take place in a much-condensed timeframe. This means the trainees receive a high level training at best and can t really delve into deeper applications of the GPS monitoring system and how it can help your team in its daily work. It also means the team likely won t have time to discuss the rationale behind various policies and procedures.

Curriculum: While every vendor has a basic curriculum to teach supervising agents about its GPS monitoring system, it needs customization to reflect the policies and procedures of the agency to increase its effectiveness. Some agencies change policies and procedures in many small ways, especially when changing vendors for its GPS monitoring program. By combining training on the new system with changes in policies and procedures, your team can visualize how all the parts should work together.

Follow up training: Sometimes follow up training is needed if your team experiences difficulty with certain aspects of a new GPS monitoring system and/or policies and procedures. Follow up training can help smooth out these bumps. To recognize bumps, you and your vendor must work closely together during the first several weeks after initial training. Staying alert for trouble areas can be tracked through inquiries to the vendor"s technical support center and the types and number of event notifications supervising agents receive in their daily summary report.

Open learning environment: Encourage your team to keep asking questions when they arise during training sessions and afterwards. Cultivate an environment where colleagues look out for ways to help each other find solutions and feel they can access the vendor"s technical support center for additional help or explanation.

Effective training is a foundational element to the success of any program, whether it"s a GPS monitoring program, sales and marketing, accounts payable/receivable, etc. And effective training is a responsibility of both the vendor and you, the agency"s program manager. Working together to develop a curriculum reflecting the expectations of the agency"s leadership cannot happen without input from both parties. Working together, solid policies and procedures and a good training programs are key elements to a community supervision program that fulfills its goals and mission.

Evidence Based Practice and VeriTracks Tools to support your success!

Thursday, December 9th, 2010

Dennis Doffing, STOP’s national sales manager for service providers, writes the following post on Evidence-Based Practices. Thanks, Dennis, for sharing your knowledge with our readers.

At our 2010 Training Institutes we offered a session on EBP as it pertains to GPS monitoring. Because the use of GPS in community supervision settings has grown swiftly, we sometimes don’t think about how to fully utilize the available tools to generate the needed data for EBP documentation.. You can use our products for more than tracking to/from home and work. VeriTracks has a number of options for use in an EBP environment. Examples include using:

  • Silent Inclusion Zones to monitor attendance and duration at key counseling and rehabilitation meetings. Listing AA meeting locations, outpatient treatment address, etc. as zones gives you an easy way to see if enrollees went and how long they stayed.
  • Silent Exclusion Zones to map out undesirable places, such as known drug areas, gang houses or areas of interest, to show if enrollees visited that location without requiring you to respond in real time to an alert. You can determine if a random drug test is in order or if the enrollees merely drove by the location on the way to work or some other approved location.
  • Caseload or Agency-wide summary reports such as Enrollee Events Summary Table or Notification Summary by Event Type can assist in determining where you to focus attention to reduce events and improve overall program performance. Both are among the more than 100 online reports in VeriTracks Reports tab.
  • The Reasoncode consistently applied when un-enrolling an enrollee provides you with better data over time when reviewing how and why people leave your program. Taking this extra step also helps better define and provide a benchmark of success for you, your program and the enrollees.

All of our end-users know what they need in their particular area of expertise and application of STOP equipment in their programs. If you are using VeriTracks and STOP’s products to assist in your own evidence-based practices please share your ideas in the comments section. We all learn from the combined pool of knowledge!